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Two-factor login and recovery

  • Updated

Using two factor for both login and account recovery is essential in securing your account against unauthorised activity. Enabling two-factor is the best security feature that you can enable to protect your account and we highly recommend it. 

 

How to enable two-factor login:

  1. Log into your NewBanking Identity account
  2. Go to settings (or click this direct link: https://newbanking.com/me/#/settings)
  3. Click the "Add" button under "Two-step verification for login"
  4. Choose to either use a phone number or an authentication app. NewBanking recommends the authentication app (Google Authenticator or Authy are two excellent options). 

How to enable two-factor recovery:

  1. Log into your NewBanking Identity account
  2. Go to settings (or click this direct link: https://newbanking.com/me/#/settings)
  3. Click the "Add" button under "Two-step verification for account recovery"
  4. Phone is the only option for account